How long does setup take? ▾
Most contractors are fully set up and taking bookings within 45–60 minutes of signing up. You add your services and pricing, your customer portal goes live immediately, and you can start scanning roofs and pulling leads the same day.
How does the Roof Intel scan work? ▾
Enter any US address and RafterCore generates a full property report — dimensions, pitch, roof material, estimated age, replacement cost value (RCV/ACV), and hail vulnerability score. Results return in seconds. Every scan is unlimited on every plan and exports to a branded PDF you can walk into an estimate with.
What does SiteSnap AI do? ▾
Upload any job-site photo to SiteSnap AI and it instantly analyzes the damage — type, severity, affected area, recommended materials, estimated repair cost, and insurance claim eligibility. It generates a professional damage assessment report you can attach to insurance claims, ready in seconds instead of hours.
Do I need technical knowledge? ▾
No. RafterCore is built for contractors, not engineers. If you can use a smartphone, you can run the full platform. Our support team is available if you need any help during setup.
Can homeowners pay through the portal? ▾
Yes. Homeowners can pay invoices directly through their customer portal using any major credit card, Apple Pay, or Google Pay. Payments go straight to your Stripe account and deposit in 2 business days.
What happens after the free trial? ▾
After 7 days, your Starter plan continues at $149/month. No credit card is required to start the trial. You can upgrade to Pro or Enterprise, or cancel any time before the trial ends with no charge.
Is my data secure? ▾
All data is encrypted in transit (TLS 1.3) and at rest. We use enterprise-grade database infrastructure with row-level security so no merchant can access another's data. Stripe handles all payment processing — RafterCore never stores card numbers.
How do aerial measurements work? ▾
Every plan includes a free Quick Estimate — enter any address and RafterCore uses satellite imagery and AI to return squares, pitch, and material estimates in seconds. Pro and Enterprise plans can order Certified Reports through GAF QuickMeasure or 1ESX for insurance-grade measurements with carrier-accepted accuracy.
Can I order materials through RafterCore? ▾
Yes. Pro plan includes direct material ordering from ABC Supply, Beacon, and SRS right inside the dashboard. Add items to your cart, submit the order, and track delivery status without leaving RafterCore.
What is the Predictive Claim Filing AI? ▾
Enter a property address, roof age, storm date, and insurance carrier — the AI returns an approval probability score, a pre-inspection documentation checklist, carrier-specific strategy notes, and recommended next steps. It's like having a claims consultant on call before every knock.
Does it work on mobile? ▾
Yes — RafterCore is fully optimized for mobile on any browser at raftercore.com. Everything works from your phone today: scanning roofs, running leads, managing crews, sending invoices, and collecting payments.
What is the Predictive Claim Filing feature? ▾
After every storm event, RafterCore AI scans your client list and scores each property for insurance claim opportunity — based on roof age, storm intensity, hail size, and prior claim history. Storm severity is classified using the same hail-size and wind-speed thresholds tracked by
NOAA's National Severe Storms Laboratory. It flags Critical, High, and Medium-priority homes with estimated revenue and days-to-act countdowns, then drafts personalized outreach letters ready to send. You reach homeowners before they call anyone else.
What is the Supply Chain Forecaster? ▾
The Supply Chain Forecaster monitors 10-day storm outlooks and regional demand cycles, then generates pre-buy recommendations for your specific market — which materials to order, how many units, which distributor, and when. After a major hail event, every contractor in a 200-mile radius orders the same shingles simultaneously, causing 30–40% price spikes. Pre-buying before the event saves thousands per storm season.
What is the Industry Intelligence Hub? ▾
The Intel Hub is a private knowledge base built into your dashboard with data most contractors pay consultants thousands for: 10 IRC code citations with supplement approval rates (tap-to-copy into any letter), 15 Xactimate line codes, carrier-specific supplement approval rates and holdback timelines for 10 major insurers, live labor burden and EMR calculators, holdback float analysis, public adjuster channel guidance, permit data strategy, and storm revenue cycle intelligence. Code standards are cross-referenced against guidance from the
National Roofing Contractors Association, the industry's leading trade authority.
How does the Crew Marketplace work? ▾
The Crew Marketplace lets you find and book verified, background-checked, rated roofing labor for day or week engagements — no Craigslist, no unknown subs. Browse crew profiles with ratings, completed job counts, daily rates, skills, and availability. Book in two taps; payment processes through the platform. You can also post job openings for surge periods after storm events, and maintain your own private crew roster with contact info and daily rates.
Is RafterCore roofing software with no per-user fees? ▾
Yes. RafterCore is roofing software with no per-user fees — every plan includes unlimited users, so you can add your whole crew, office staff, and storm-season canvassers without your bill going up. You pay one flat monthly price, never per seat.
What makes RafterCore a flat-rate roofing CRM? ▾
RafterCore is a true flat-rate roofing CRM: Starter is $149/month, Pro $349, and Enterprise $899 — one predictable price with unlimited users and unlimited AI roof scans. Unlike per-user roofing platforms, your cost never climbs as you hire.
Does RafterCore include free roof measurement software? ▾
Yes. RafterCore includes free roof measurement software — unlimited AI roof scans on every plan at $0 per report. Enter any US address and get squares, pitch, roof age, RCV/ACV, and hail risk in seconds, with no per-report fees like EagleView or other pay-per-report tools.
Where can I find a roofing software pricing comparison for 2026? ▾
Our blog has an up-to-date roofing software pricing comparison for 2026, showing how RafterCore's flat pricing stacks up against per-user and per-report platforms like AccuLynx, JobNimbus, Roofr, and ServiceTitan — so you can see true total cost of ownership before you buy.
Is RafterCore unlimited users roofing software? ▾
Yes. RafterCore is unlimited users roofing software — every plan supports unlimited team members at no extra cost. Sales reps, project managers, crews, and subcontractors all get access on one flat plan.
What is the Self-Enroll feature? ▾
Self-Enroll lets homeowners sign up directly at raftercore.com/customer without a contractor referral. They enter their name, contact info, address, and roof need. RafterCore receives an instant alert and then routes them to an available merchant (free) or lists them as a lead in the marketplace for contractors to acquire.
How does the lead marketplace work? ▾
Self-enrolled homeowners can be listed as marketplace leads. Contractors browsing the marketplace only see the first name, last initial, city, and state. When a contractor acquires a lead via Stripe checkout, they immediately receive full contact details by email and the homeowner is added as a client in their Merchant app automatically.
What new features launched in July 2026? ▾
The July 2026 update added 22 new features: Self-Enroll portal (homeowners sign up directly), lead marketplace, 6 new Customer Portal screens (project timeline tracker, smart review flow, before & after photo wall, document vault with expiry alerts, emergency SOS, AI roof Q&A assistant), and Safety Hub PDF report downloads.
